Resources for immigrants and refugees

If you are a newcomer to Canada and Ottawa, the first place to contact is the Newcomer Information Centre (NIC)

The Newcomer Information Centre is the first stop for all newcomers to Canada. They provide free information and referral services to help you find everything you need to settle into your new life in Ottawa.

Hours of Operation:
Monday, Tuesday, Wednesday: 8:30 am to 4:30 pm
Thursday: 8:30 am to 7:00 pm
Friday: 8:30 am to 4:00 pm

Contact Information:

180 Argyle Avenue, 4th floor
Ottawa, Ontario
K2P 1B7
tel: 613-788-5001
fax: 613-788-5051
Email: nic@ymcaywca.ca

If you are currently looking for housing on the private market, you are very welcome to use the Drop-in Centre at the Action Housing or Housing Help main offices. In our Drop-in Centre, we have up-to-date listings for you to look though as well as phones provided to help you contact landlords directly. People with literacy or language barriers are welcome to bring someone to assist them.