Important notice

Please note we do not own any housing, we only assist clients find housing when they do not have computer access or the skills to look online for themselves. We look at resources such as Kijiji, Padmapper, Facebook Marketplace, and have the same access to housing as the public does. Unfortunately we have no control over the high cost of rental accommodations in the city and the wait for subsidized housing is several years long. We also do not provide financial support , via rent subsidies or rent arrears.


Dear customers,

Welcome to our website! We would like to inform you that we are currently working on improvements to make your experience on our site even better.

During this period, you may notice visual and functional changes on our website.

We are excited to present to you our new look and new features. Stay tuned to learn more!

If you have any questions or concerns, please don’t hesitate to contact us at (  / )

Best regards,

The Action housing & Housing help Team


COVID-19: Please contact Action Housing or Housing Help to learn how to access each agency’s respective services.

– Attention Tenants! The City of Ottawa has announced new rules and standards to improve rental housing in our city. Click the following link to learn some key things that you should know as a tenant about renting a unit in Ottawa :

Rules and Standards for Rental Housing – September 2021

– The landlord and Tenant Board has expanded access terminals to Ottawa for those who do not have access to a phone, computer, and/or the internet! Click here to learn more.

– For our tip sheets, please click here.


Action Housing and Housing Help are two distinct housing loss prevention organizations in Ottawa. We provide free services to low- to moderate-income individuals and families to access and maintain safe, adequate and affordable housing.

Action Housing
150 Montreal Road, Unit 305
Ottawa, ON
K1L 8H2
Phone: 613-562-8219

Housing Help

1335 Carling Ave, Unit 214

Ottawa, ON
K1Z 8N8
Phone: 613-563-4532

“Action Housing” and “Housing Help” are two distinct organizations that offer similar services in various parts of the city. The agency to contact will depend on your location.

We updated the list of neighborhoods served by “Action Housing” and “Housing Help ” on September 1st. This modification aims to enhance our services in order to better meet your housing needs

To learn more, please refer to the list of neighborhoods below.

Action Housing

New list of wards 

1 Orléans – East Cumberland

2 Orléans West – Innes

10 Gloucester-Southgate

11 Beacon Hill-Cyrville

12 Rideau-Vanier

13 Rideau-Rockcliffe

16 River

17 Capital

18 Alta Vista

19 Orléans – South Navan

20 Osgoode

22 Riverside South – Findlay Creek

Housing Help

New list of wards 

3 Barrhaven West

4 Kanata North

5 West Carleton-March

6 Stittsville

7 Bay

8 College

9 Knoxdale-Merivale

14 Somerset

15 Kitchissippi

21 Rideau-Jock

23 Kanata South

24 Barrhaven – East

Not sure which area you live in? Click here to find out.

You can also phone one of the numbers above and we will help you contact the correct agency.