Attention, renters in Ottawa! The enforcement of residential eviction orders resumes in Ontario as of June 2, 2021. To learn more, click here.

COVID-19 Pandemic : Please contact Action Housing or Housing Help to learn how to access each agency’s respective services.

For our tip sheet on tenants’ rights and responsibilities during the COVID-19 pandemic, as well as other tip sheets, please click here.

For our list of questions and answers on rental housing and COVID-19, please click here.

For the Community Legal Services of Ottawa’s Tip Sheet for Tenants Who Owe Rent to Their Landlord Due to the COVID-19 Pandemic, click here.

For the Steps to Justice list of questions and answers on housing law and COVID-19, please click here.

For municipal councilor Shawn Menard’s guide to COVID-19 Financial Help for Regular Ottawans, please click here.


Action Housing and Housing Help are two distinct housing loss prevention organizations in Ottawa. We provide free services to low- to moderate-income individuals and families to access and maintain safe, adequate and affordable housing.

Action Housing
150 Montreal Road, Unit 305
Ottawa, ON
K1L 8H2
Phone: 613-562-8219

Housing Help
309 Cooper St, Suite 502
Ottawa, ON
K2P 0G5
Phone: 613-563-4532


Action Housing and Housing Help provide similar services. Who you contact depends on where you live. Click on each agency’s logo above to learn more, or consult the ward list below.

Action Housing

1 Orléans Ward
2 Innes Ward
5 West Carleton-March Ward
7 Bay Ward
8 College Ward
11 Beacon Hill-Cyrville Ward
12 Rideau-Vanier Ward
13 Rideau-Rockcliffe Ward
16 River Ward
19 Cumberland Ward

Housing Help

3 Barhaven Ward
4 Kanata North Ward
6 Stittsville Ward
9 Knoxdate-Merivale Ward
10 Gloucester-Southgate Ward
14 Somerset Ward
15 Kitchissippi Ward
17 Capital Ward
18 Alta Vista Ward
20 Osgoode Ward
21 Rideau-Goulbourn Ward
22 Gloucester-South Nepean Ward
23 Kanata South Ward

Not sure which area you live in? Visit here to find out.

You can also phone one of the numbers above and we will help you contact the correct agency.